Service Standards & Legal Guidelines

Terms of Service

The principles, agreements, and standards that govern all project engagements and software delivery at PICANKI TECH HUB.

Effective Date: October 2026

01 Acceptance of Terms

By accessing our website, initiating a consultation, or commissioning digital engineering and design services from PICANKI TECH HUB, you agree to be bound by these Terms of Service. If you do not accept these terms, you should not access our digital properties or contract our development services.

02 Project Engagements & Statements of Work

All custom development, mobile applications, and graphic design engagements are defined through mutual Statements of Work (SOW) or formal project contracts. These specifications document:

  • ✓ Explicit project deliverables, architectural frameworks, and agreed timelines.
  • ✓ Structured milestone payment schedules (initial commitment deposit, progress installments, and final handover).
  • ✓ Formal change request procedures for supplementary features outside the initial project scope.

03 Intellectual Property & Asset Rights

All custom software code, interface assets, visual branding, and proprietary documentation produced specifically for the client remain the property of PICANKI TECH HUB until all milestone invoices are settled in full.

  • ✓ Client Ownership: Upon final milestone payment, full intellectual property and source code ownership for custom deliverables are transferred to the client.
  • ✓ Reusable Components: Pre-existing internal boilerplate libraries, internal tooling, and open-source frameworks incorporated into the build remain licensed under standard open or proprietary permissions.

04 Limitation of Liability & Warranties

PICANKI TECH HUB provides digital design and engineering services with high commercial standards of craftsmanship. However, we do not warrant that third-party hosting, external APIs, or upstream telecommunications networks will operate without interruption.

To the maximum extent permitted by applicable law, PICANKI TECH HUB shall not be liable for any indirect, punitive, or consequential damages resulting from third-party hosting downtime or external service disruptions.

05 Acceptable Use of Software & Client Responsibility

Clients bear sole and exclusive responsibility for how they configure, deploy, operate, host, distribute, and manage the websites, web applications, mobile applications, source code, and other digital deliverables engineered by PICANKI TECH HUB once delivered.

PICANKI TECH HUB operates strictly as an independent digital engineering and design services agency. We do not authorize, endorse, condone, or assume responsibility for any client's use of our deliverables for fraudulent practices, financial scams, money laundering, cyber offenses, phishing, deceptive operations, infringement of third-party rights, or any other unlawful conduct.

  • ✓ Compliance Obligation: Clients warrant that their business operations, platform content, user data collection, and software utilization comply in full with all applicable national and international laws, regulations, and licensing requirements.
  • ✓ Exclusion of Liability for Client Misuse: To the maximum extent permitted by applicable law, PICANKI TECH HUB and its personnel shall not be held liable for any third-party claims, regulatory penalties, civil liabilities, financial losses, or legal proceedings arising out of a client’s unauthorized, unlawful, or abusive deployment of delivered digital products.
  • ✓ Right to Suspend or Terminate: PICANKI TECH HUB reserves the right to immediately pause development, terminate an active project engagement, or withhold technical assistance if there is a reasonable, good-faith basis to believe that a deliverable is being utilized or intended for illicit, fraudulent, or harmful operations, subject to contractual provisions and mandatory legal requirements.

Nothing in this section is intended to waive, limit, or exclude any mandatory legal duty or statutory liability of PICANKI TECH HUB that cannot lawfully be disclaimed under applicable law.

06 Contract Termination & Questions

Either party may terminate an ongoing service agreement by providing written notice as stipulated in the project Statement of Work. Upon termination, the client remains responsible for payment covering all milestones and billable work completed up to the date of notice.

For inquiries concerning project contracts or terms clarification, reach out to our legal and customer team:

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